How to Allow Authors to Chat in WordPress

When you run a multi-author blog, communication among team members become very important. There are several WordPress plugins that allow site-admins and authors to exchange notes and feedback within the WordPress admin area. However these notes and feedback may go unnoticed. In this article, we will show you how to allow authors to chat in WordPress.

An author chat page in WordPress admin area

Before getting started, please note that this is a live chat for authors on your site. Only users with access to the admin area can use the chat feature. If you want to add a live chat feature to the front-end of your WordPress site, then please take a look at our article on how to add free live chat in WordPress.

Video Tutorial

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First thing you need to do is install and activate the Author Chat plugin. The plugin works out of the box. You can simply go to Dashboard or Dashboard » Author Chat screen to see it action.

Author chat widget on WordPress dashboard

This lite-weight chat system stores all chat messages in a separate table on your WordPress database. Make sure you visit the plugin’s settings page ‘Author Chat Options’ to set up an expiration period for chat logs.

Author Chat Log

The default expiration period is 30 days. If you are worried about the chat logs increasing your WordPress backup size, then you can remove the author chat table from your backups altogether.

Instead of using a live chat within WordPress, we use Slack for our team members. It’s far more efficient, and we highly recommend that you give it a try.

We hope this article helped you add the author chat feature to your WordPress site. You may also want to see our list of 7 best live chat support software for WordPress. Another resource that you would find useful is our list of 21 great plugins to efficiently manage multi-author WordPress blogs.

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